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- Under $10
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- EYES
- Eyeshadow
- Eyeliner
- Mascara
- Concealers & Primers
- False Eyelashes
- Tools
- Sets
- Brushes
- LIPS
- Gloss
- Lipstick
- Lipliner
- Lip Treatments
- Brushes
- Sets
- FACE
- Concealer
- Powder
- Blush
- Tools
- Brushes
- Bronzers
- Tinted Moisturizer
- Cleansers
- Shimmer
- BRUSHES
- Brushes & Applicators

e.l.f. makeup is our essential line of cosmetics, starting at just $1.

- EYES
- Eyeshadow
- Eyeliner
- Mascara
- Concealers & Primers
- Eyebrows
- Tools
- Brushes
- LIPS
- Gloss
- Lipliner
- Lip Treatments
- Brushes
- FACE
- Concealer
- Powder
- Blush
- Brushes
- Bronzers
- Cleansers
- Primer
- Shimmer

- BRUSHES
- Brushes & Applicators
- GIFTS
- Under $10
- $10-$20
- Over $20

e.l.f. Studio is the luxurious and professional line of cosmetics.

- EYES
- Eyeshadow
- Eyeliner
- Concealers & Primers
- Sets
- LIPS
- Gloss
- Lipstick
- Lipliner
- FACE
- Foundation
- Concealer
- Powder
- Blush
- Brushes
- Bronzers

- BRUSHES
- Brushes & Applicators
- GIFTS
- Under $10
- $10-$20

e.l.f. Mineral Makeup is 100% natural minerals for flawless and healthy beauty.

e.l.f. Bath & Body is the pampering line of Moisturizers and Cleansers.

customer

service

We at e.l.f. cosmetics are committed to providing the best support possible for all your beauty needs. You can get immediate answers to most of your common questions by checking out our Frequently Asked Questions. If you need immediate assistance for inquiries about your order, products, beauty questions and assistance in using our website, please feel free to contact a Customer Service Representative either via telephone Monday - Friday 9am-6pm EST at 212.239.1530 or via Live Chat Monday - Friday 10am-5pm EST by clicking on the Live Chat Customer Service button. You are welcome to email e.l.f. Customer Service 24 hours a day, 7 days a week. We appreciate your inquiries and/or comments and will respond as quickly as possible.

We apologize if you have sent customer service an e-mail and you have not been responded to. Unfortunately we have had some technical difficulties from 3/20 through 3/21 which resulted in some emails being deleted from our system before we were able to respond. If you have not received a response from us, please contact us again. We are very sorry for any inconvenience.

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Chat with an e.l.f. specialist Monday -
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FAQS

How can I check the status of my order?

Please log on to your account to see whether your order has been shipped. You should receive a confirmation e-mail when your order is shipped, with a tracking number, where applicable (orders to Canada, Alaska, Hawaii, Puerto Rico, and APO's do not have tracking numbers).

What if my coupon code is not applied properly?

The coupon will be applied if:
a. coupon is still valid
b.if the order meets the coupon criteria (ex. Free shipping if the order is X amount)
c. Only one coupon per order. Coupon codes may not be used to purchase gift cards.

If you feel that your order qualifies for a coupon, and it is not applying, please contact customer service (contact us) for assistance.

What if I forgot to enter my coupon code?

Please contact customer service (contact us), or 212 239-1530 during our business hours of 9 am to 6 pm eastern standard time or click on our live chat option between 10 am and 5 pm eastern standard time, and as long as your coupon is applicable, we can add it to your order. If your coupon is for a free product and your order has already printed for shipment, unfortunately, we will not be able to include it with your order. Please note that only one coupon code may be applied per order. Coupon codes may not be used to purchase gift cards.

Can I track my order once it ships?

If your order shipped via FedEx Smartpost, or FedEx, you can track it at:

http://www.fedex.com/Tracking Please note that orders shipped via FedEx Smartpost will be delivered via USPS. Orders shipped within the continental U.S. will be sent an e-mail with tracking information when their order has shipped. Orders to Canada, Puerto Rico, Alaska and Hawaii are shipped via USPS without tracking numbers.